Ahlam Travel & Events (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book our services, or interact with us.

 

By using our website, you agree to the terms of this Privacy Policy.

 

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We may collect the following information:

•Personal Details: Name, phone number, email address, nationality, passport details (for travel bookings).

•Booking Information: Travel dates, destinations, accommodation preferences, event details.

•Payment Details: Credit/debit card information (processed securely via payment gateway).

•Website Usage Data: IP address, browser type, device information, cookies.

 

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We use your information for:

•Processing travel and event bookings.

•Communicating with you regarding inquiries, confirmations, or updates.

•Personalizing your travel experience.

•Processing secure payments.

•Sending promotional offers and updates (only if you opt-in).

•Improving our website and services.

 

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•Your personal data is stored securely and is only accessed by authorized personnel.

•Payments are processed through secure, PCI-compliant payment gateways.

•We use encryption (SSL) for data transmission.

 

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We do not sell or trade your personal data.

We may share your information only with:

•Airline, hotel, and event partners to complete your booking.

•Government authorities if required by law (e.g., visa processing, travel regulations).

•Payment processors for secure transactions.

 

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We use cookies to improve website functionality and enhance your experience. You can disable cookies in your browser settings, but some features may not work properly.

 

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You have the right to:

•Access your personal data we hold.

•Request correction or deletion of your data.

•Withdraw consent for marketing communications at any time.

 

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Our website may contain links to third-party sites. We are not responsible for their privacy practices.

 

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We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

 

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For questions or requests regarding your data, contact:

📧 sales@ahlam.com